Shipping Policy
Last Updated: August 2026
At KHORESH e MART, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
Once an order is successfully placed, we will begin processing it.
Orders are processed based on product availability, order details, payment confirmation, and other applicable requirements.
Processing and dispatch times may vary depending on the product and order.
2. Delivery
Orders are delivered to the shipping address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate:
- Name
- Mobile number
- House/Building details
- Street or locality
- City
- State
- PIN code
Incorrect or incomplete address information may result in delivery delays or unsuccessful delivery.
3. Delivery Time
Estimated delivery time may vary depending on:
- Delivery location
- Product availability
- Courier or logistics partner
- Order processing time
- Public holidays
- Weather conditions
- Other circumstances beyond our reasonable control
The estimated delivery date shown during checkout or communicated with the order should be treated as an estimate and not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the order is confirmed.
Shipping charges may vary based on the delivery location, order value, product type, package size, or applicable delivery service.
5. Tracking
Where tracking information is available, customers may receive shipment or tracking details through the contact information provided during checkout.
Tracking availability depends on the applicable courier or logistics service.
6. Delivery Delays
Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of courier issues, weather, holidays, incorrect address information, high order volumes, or other circumstances beyond our control.
KHORESH e MART will make reasonable efforts to assist customers in resolving delivery-related issues.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or cannot be contacted, the courier may make another delivery attempt or follow its applicable delivery procedure.
Additional charges or restrictions may apply in certain circumstances.
8. Damaged Packages
Customers are encouraged to check the package at the time of delivery.
If a product appears damaged, customers should contact KHORESH e MART as soon as possible and provide the order details along with photographs or other evidence of the issue where requested.
Any replacement or refund will be handled according to our Return & Refund Policy.
9. Contact Us
For shipping and delivery enquiries, please contact:
KHORESH e MART
Plot No. 12-79, Santha Road, Near ITI College, Gudlavalleru Village,
Krishna District, Andhra Pradesh – 521356, India.
Phone: 8985817695
Email: khoreshbrand@gmail.com
Note: The information provided in the supplied KHORESH e MART materials does not specify fixed shipping charges, delivery timelines, courier partners, or serviceable locations. These details should be added to the website once they are finalized.